FAQ

  • Does The Richardson offer a variety of care levels?

    Yes, The Richardson offers both Low Care and High Care services to suit the needs of each individual resident. 

    For those with Low Care requirements, our team offers clinical and nursing care as required, daily housekeeping and other general lifestyle support services.

    For residents requiring High Care (Nursing Home) services, registered nurses and care staff provide support including all nursing and clinical needs, dining assistance, bathing and personal care support, and falls management.

    All nursing and clinical care at The Richardson is provided on a 24-hour basis.

    To discuss individual care services available at The Richardson, contact our team. 

  • Does The Richardson offer respite care?

    Yes, The Richardson offers respite care. 

    For respite care residents, The Richardson offers the opportunity to gently rebuild the body and spirits in private, comfortable surroundings. While many people assume respite care is about giving a carer time off, the opposite is often the case. Respite gives the older person a chance to recuperate with specialised nursing support, a nutritionally balanced diet and access to services that boost health outcomes.

    Respite residents at The Richardson enjoy a private bedroom, ensuite and living area with views.

    Respite stays vary in duration, from as little as two weeks.

    To learn more about respite at The Richardson, contact our team. 

     

  • Does The Richardson offer specialised care for dementia and Alzheimer's?

    Yes, The Richardson’s care team includes memory care specialists who provide care and support for residents  with dementia and Alzheimer’s.

    As residents join The Richardson for respite or residential care, individual care plans determine what degree of support they need to allow them to live as independently as possible among their neighbours.

     

  • Does The Richardson offer a range of accommodation styles?

    The Richardson offers 7 different styles of rooms and suites, including some of Australia’s most spacious aged care accommodation options.  

    Our rooms and suites are designed to meet residents’ varying needs for space and accessibility.

    A small number of two-bedroom options are available for couples.

    More information about The Richardson’s suites and rooms is available here

  • How can I learn more about availability at The Richardson?

    To book a tour or learn more about The Richardson, contact us on (08) 9381 2800 or here

  • Is GST or stamp duty payable on Refundable Accommodation Deposit or Daily Accommodation Payment amounts?

    No, Refundable Accommodation Deposit (RAD) and Daily Accommodation Payment (DAP) amounts are not subject to GST or stamp duty charges.

  • Is a refund of remaining RAD funds guaranteed when a resident leaves The Richardson?

    When a resident departs The Richardson, any remaining portion of their Refundable Accommodation Deposit (RAD) must be refunded under Federal Government law.

    In some cases, residents may agree for ongoing or outstanding fees to be deducted from the refundable amount before it is refunded – any arrangement of this type must be agreed to in writing in the resident’s accommodation agreement at the commencement of their time at The Richardson.

  • How can I learn more about aged care in Australia?

    For more information, we recommend these resources:

    My Aged Care – www.myagedcare.gov.au

    Department of Social Services – www.dss.gov.au

    Medicare – www.humanservices.gov.au/individuals/medicare

    Department of Veterans’ Affairs – www.dva.gov.au