Aged Care Philosophy

Our Care Philosophy

The Oryx Communities care model is founded on developing genuine relationships with people in a warm and welcoming environment.

We believe the environment plays a major part in wellbeing, so we focus on creating spaces that are inviting, non-clinical and provide options for community engagement or privacy, depending on a resident’s preferences. Ultimately, our highest priority is to ensure we cater for our residents’ care needs.

We look beyond limitations to focus on ability, tailoring care and services in partnership with residents and their families. Our aim is to support and empower every individual, delivering care that meets their needs, respects their choices and wishes, and exceeds their lifestyle aspirations.

Understanding aged care

Selecting an aged care provider can be daunting: there are many things to consider when choosing the best location for a family member or loved one’s residential or respite care. We make every effort to support prospective residents and their families through the decision-making process, and we welcome enquiries from anyone seeking care or those simply wishing to better understand the aged care assessment and application process.

For enquiries about residential or respite care options at The Richardson, contact our team.

We’ve also provided some basic answers to common aged care questions here.

Why choose The Richardson?

We’re proud to deliver industry-leading clinical care focussed on the needs of each individual.

Our carer to resident ratio is higher than the industry average for Australian residential aged care facilities, ensuring the fastest possible response times and truly personalised levels of care.

Care is provided around-the-clock, with 24-hour registered nurse coverage on site to offer qualified support whenever it is needed.

We believe in partnering with residents’ families and allied health professionals to deliver care that genuinely supports and empowers every individual.

Our leadership team has more than 50 years of experience in the aged care sector, across varying areas of clinical expertise. We focus on exceeding best practice in all areas of care, including ongoing training for all staff, policies guided by international research and the most modern equipment.

Above all, we strive for continuous improvement to ensure we continue to deliver the very highest standards of care. Our services are regularly reviewed and certified by the Australian Aged Care Quality Agency.