Oryx Communities The Queenslea

Feedback from our families

When my wife died the staff were exceptional. I couldn’t fault them. Not only did they find the time to chat with me and my family, they made the time.

Anonymous, March 2020

You only have to ask and you will get help and advice.

Anonymous, February 2020

Six months ago I posted a max star rating for The Richardson on behalf of my Dad. Unfortunately, he passesd away a few days ago and once again I cannot fault the care and dignity that was provided. My Mother who lives independently and her family will always be forever grateful. To anyone reading this, seriously consider The Richardson.

Lorna, July 2019
Daughter of permanent resident Lachlan Millar

I highly recommend The Richardson for respite care and residential care. When faced with the complex issue of finding respite for my husband I was thrilled and relieved The Richardson welcomed David to their new facility.

Not only do they provide full service in all facets of care as required, but it is their attention to detail and assuring each guest has their needs attended to in a kind, efficient, thoughtful and discreet way that has been impressive. The Richardson reflects a standard of accommodation in a dignified and elegant atmosphere of timelessness with a very modernistic approach to meet the needs of their discerning guests.

Management and staff have been understanding, caring and knowledgeable in their efforts to make each guest feel welcomed with the best possible care.

Marilyn, December 2018
Wife of respite resident David Kestel

From the wonderful care & administration staff to the exceptional meals & accommodation, staying at The Richardson is like a “Home away from Home”. I would highly recommend The Richardson for the peace of mind and service it provides families when seeking respite for their loved ones.

Jeanette, October 2018
Family of respite resident Glen D’Castro